Information Security

7edz Privacy Policy — Your information is safe with us

How your personal information is collected, used & protected at 7edz — everything is clearly explained here. We believe trust is built on transparency.

Last updated: January 2026

This Privacy Policy Applies to all services on the 7edz platform. By using the website or app, you are deemed to have consented to this policy.

1Introduction & Applicability

7edz ("we", "the platform") places the highest priority on your privacy. This Privacy Policy Explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure.

When you open an account at 7edz, browse our website, or use our mobile app — this policy applies in each case. This policy is consistent with international data protection laws (including GDPR) and applicable local regulations.

  • This policy applies to 7edz's website, mobile app, and other digital platforms.
  • We are not responsible for third-party websites or services.
  • This policy is available in both Bangla and English; in case of conflict, the English version shall prevail.

2What Information We Collect

7edz collects only the information necessary to operate the platform and improve your experience. We do not collect excess information.

Types of Information Example At the time of collection
Identity Information Name, date of birth, national ID, passport Registration & KYC
Contact Information Email, phone number, address At the time of account creation
Financial information Payment methods, transaction history Deposits/Withdrawals
Device & Log Information IP address, browser, OS, cookies Website/App Usage
Gaming Activity Betting history, wins/losses, session duration During Gameplay

We collect information only from adults (18+ years). Information from minors is not knowingly collected.

3How Information Is Used

7edz uses your personal information for the following purposes:

  • Account management: Registration, login, profile updates, and KYC verification.
  • Transaction processing: Processing deposits, withdrawals, and bonus payouts.
  • Security & Fraud Prevention: Detecting unusual activity and ensuring account security.
  • Customer Support: Responding to your questions, complaints, or support requests.
  • Promotions & Marketing: Sending notifications about special offers, bonuses & new games (only with your consent).
  • Legal obligations: Complying with requests from regulatory bodies or law enforcement authorities.
  • Platform Improvement: Analyzing user behavior to improve gaming experience and interface.

We never sell your information and provide the option to unsubscribe from marketing emails at any time.

4Information Sharing Policy

7edz does not sell your personal information to third parties. However, limited information may be shared in the following cases:

  • Payment Processors: Information is shared with secure payment gateways to process deposits and withdrawals.
  • Game Providers: Necessary information is shared with game developers to store game records and results.
  • KYC & verification services: Documents are shared with trusted third-party agencies for identity verification.
  • Legal authorities: To meet legal requirements, court orders, or regulatory agency demands.
  • Business Transfer: Information may be transferred in case of change of ownership or merger (with prior notice).

All third parties are bound by strict confidentiality agreements and may use information only for specified purposes.

5Cookies & Tracking Technologies

7edz website and app use cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

  • Essential cookies: Required for account login, session management & maintaining security.
  • Functionality Cookies: Used to remember language preferences, theme settings, etc.
  • Analytics Cookies: Analyzing website usage to improve performance (e.g., Google Analytics).
  • Marketing Cookies: To show relevant advertisements (with consent only).

You can block or delete cookies from your browser settings at any time. However, this may prevent some features of the platform from working properly.

6Data Retention Period

We retain your personal information for as long as it is necessary or legally required. Retention periods depend on the type of information:

  • Active accounts: All information is retained as long as the account remains active.
  • Closed Accounts: Even after account closure, information is retained for 5–7 years for legal obligations and fraud prevention.
  • Financial records: Retained for a minimum of 7 years for tax and audit purposes.
  • Marketing Information: Deleted immediately after unsubscribing.

Upon expiry, information is securely destroyed so that no third party can access it.

7Security Measures

7edz follows international-standard technology and policies to protect your personal information. We implement the following security measures:

  • 256-bit SSL encryption: All information exchange is encrypted through secure channels.
  • Firewall & Anti-DDoS: Server security and cyber-attack prevention measures are active.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of security.
  • Limited access: Only authorized employees and partners have access to necessary information.
  • Regular Audits: Third-party security audits are conducted regularly to identify and resolve vulnerabilities.

However, remember that 100% security on the internet is impossible. We do our best, but it's your responsibility to keep your password confidential and report any suspicious activity.

8Your Privacy Rights

As a member of 7edz, you have specific rights over your personal information. We respect and make those rights easily accessible.

  • Right to access: You can find out what information we have stored about you.
  • Right to correction: You may request to update incorrect or outdated information.
  • Right to deletion: You can request deletion of information after closing your account (subject to legal obligations).
  • Right to object: You may opt out of marketing communications.
  • Data Portability: You can receive your data in a structured format.
  • Withdrawal of consent: You may withdraw any prior consent at any time.

To exercise these rights, contact our support team: [email protected]

9Protection of Minors' Information

7edz is for individuals aged 18 and above only. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration.
  • If we learn that a minor has opened an account, that account will be suspended immediately.
  • All information of minors will be deleted immediately and any deposited funds will be refunded.

Parents are requested to monitor your child's online activity and ensure minors are not accessing any gaming sites.

10Changes to Privacy Policy

7edz this Privacy Policy We reserve the right to update at any time. When changes occur:

  • The "Last Updated" date at the top of this page will change accordingly.
  • For significant changes, you will be notified via email or in-app notification.
  • The revised policy becomes effective 7 days after publication.

Continued use of the platform after updates means you consent to the new policy. We advise members to check this page regularly.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: [email protected]
  • Subject: Write "Privacy Policy" for a faster response.
  • Response Time: We provide an initial response within 48 hours and a complete resolution within 14 days.

If you believe your privacy rights have been violated, you may file a complaint with your local data protection authority. However, we ask that you contact us directly first — we are committed to resolving all issues.

Our Commitment

Information security at 7edz — Our Priority

Beyond the privacy policy itself, here's how we protect your information every single day.

256-bit SSL encryption

All your information is protected with military-grade bank-level SSL encryption. No third party can read or modify your data.

KYC verification

A strict KYC process is followed to verify your identity, completely preventing fraud & unauthorized access.

Information Is Not Sold

7edz never sells your personal information to third parties. Your data is used solely to improve our services.

Two-Factor Authentication

Add an extra layer of security to your account by enabling 2FA. Unauthorized login will become completely impossible.

Regular Security Audits

Independent third-party experts regularly test our systems. Any vulnerabilities are quickly identified and resolved.

We comply with international standards

7edz operates in compliance with international data protection standards including GDPR. Protecting your rights is our legal and ethical responsibility.

Details

About This Privacy Policy Learn more

7edz's Privacy Policy Not just a legal document — it's our contract of trust with you. Millions of gamers in Bangladesh use various platforms online every day, and their biggest concern is — is my information safe? At 7edz, the answer to this question is always "Yes".

We believe that when a gamer shares their name, address, or payment information on our platform, they do so based on trust. Betraying that trust is unacceptable to us. That's why we've built a transparent and responsible data protection framework from the start.

Every transaction, every login, and every gameplay session — our engineering team works with your data security in mind throughout. At 7edz, Privacy Policy We don't just comply, we strive to continuously improve it.

If you ever feel there's a problem with the security of your information, don't hesitate to contact our support team directly. We are committed to responding within 48 hours.

Frequently Asked Questions

Frequently Asked and Answers

No, 7edz never sells your personal information to third parties. We only share specific information when necessary to deliver our services, such as payment processing or KYC verification.

Yes, you can request deletion of information after account closure. However, some information must be retained for a specified period according to legal obligations (such as financial records).

We send promotional emails only with your consent. You can stop this service at any time by clicking the "Unsubscribe" link at the bottom of the email.

Disabling essential cookies may affect login & session management. However, disabling analytics and marketing cookies will not affect the platform's core features.
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Your information is completely secure at 7edz. Enjoy gaming with transparent privacy practices and international-standard security.

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